About the Opportunity:
The Application Specialist (AS) – Asylum Research serves as the expert level Product and Applications knowledge owner for both customer and sales team members while reporting directory to the Applications Manager - MA. For customers, the AS will serve as their source for training and ongoing function/applications support. This individual will collaborate frequently with sales throughout the entire demonstration process (including pre demonstration planning) and provide colleagues valuable insights and training on a regular basis. As needed, the AS will work closely with Marketing as well as other Oxford Instruments (OI) Departments and Business Units to aid with strategic planning and projects.
Key Responsibilities:
- Maintain expert level technical and application knowledge for the Asylum Research portfolio of products.
- Work collaboratively with the Asylum Research salespeople in a team selling environment.
- Present on workshops and webinars for both colleagues and customers alike.
- Run instrumentation at an expert level for both customer and colleague demonstrations and training events.
- Monitor demonstration equipment to ensure peak performance levels.
- Collaborate with Marketing, Product Management, and Sale Leadership to on various projects.
- Ongoing relationship management and application support for existing customers and OEM partners.
- Follow the OI demonstration process including the timely completion of internal demonstration reporting.
- Create and present customer demonstration reports with a sense of urgency.
- Utilize a holistic OI value selling approach when speaking with customer and throughout the demonstration process.
- Utilize video conferencing, remote demonstrations, etc. whenever possible to advance opportunities.
- Diligently manage expenses and travel planning to minimize operation expenses.
- Collaborate closely with Service by providing applications/technical support as needed and by participating in installations as well as customer trainings.
- Maintain a strong familiarity with all OI Business Unit offerings outside Asylum Research to strengthen the company position and create new leads.
- Actively monitor local industry trends and competitor activity to enable proactive development of strategies to exploit opportunities and circumvent threats.
- Attend various trade shows and conventions as well as internal and external sales meeting as required.
- Other responsibilities and duties upon request.
About the Candidate:
- Bachelors in the Materials Sciences, Chemistry, Physics, or other relevant area.
- 3-5 years Applications Specialist experience preferred.
- 3-5 years Sales experience in the scientific space preferred.
- In depth experience with relevant technologies, customers, and markets.
- Ability to travel approximately 50% time, including occasional international travel.
Additional Qualifications:
- Possess a strong sense of urgency.
- Ability to demonstrate a strong understanding of, and successful track record in, technical sales and/or applications.
- Possess a professional network and toolset enabling immediate results.
- Scientific background and knowledge of the scientific market.
- Ability to give sales presentations and share technical information in an easy to understand format.
- Ability to communicate and operate as a cross-functional team with sales, service, product marketing, and other departments.
- Ability to multi-task in a dynamic, fast-paced environment.
- Desire and capability to work well in a team environment.
- Possess the ability and drive to get things done quickly with high levels of energy and resilience.
- Highly organized with a strong affinity for detail.
- Excellent communication skills in various formats (verbal, ppt, excel, etc.).
- Able to accept feedback and modify approach as required.
- Ability to bring teams of people together, creating alignment across functions.
- Willing and able to travel domestically and overseas as required without restriction, subject to normal visa requirements.
- Ability to build effective working relationships both internally and externally across all parts of the business.
Salary: In accordance with California law, the expected salary for this position is between $110,000 - $120,000. The actual compensation will be determined based on experience and other factors permitted by law.
Oxford Instruments Perks and benefits:
- Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
- Our 401k program has options for saving both pre- and post-tax dollars for retirement.
- Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
- Holidays - We recognize 12 holidays this year
- In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
- Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.
Oxford Instruments Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE/M/F/D/V
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Note to recruitment agencies: Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s
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