Veterinary Hospital Director, Urgent Care (Tustin, CA)

VCA Animal Hospitals • Tustin, CA, United States • $200k - $250k / year • 2m ago

VCA Urgent Care is looking for a Hospital Director to lead our hospital in Tustin, California!

Are you a dynamic team leader looking for an exciting start-up opportunity? Do you want to play an integral role in the launch of a new veterinary urgent care hospital? If so, we want to hear from you!

At VCA, we’re taking care of the future of veterinary medicine with an innovative approach to urgent care. VCA Urgent Care bridges the gap between Primary and Emergency Care by utilizing 24/7 teletriage, transparent wait times, and a smart virtual waiting room that allows clients to wait at home until it’s time to be seen.

As a Hospital Leader, you will be responsible for leading a team of veterinarians and service-based associates. You will direct the implementation of a new and innovative veterinary experience. To be successful in this role, you will need to embrace the vision, adopt new ways of working, bring a positive attitude, and commit to the execution of the urgent care model.

What You’ll Do

Lead on-site hospital opening efforts
Hire, train, engage and retain top performing associates
Deliver on hospital operational performance, including but not limited to financials, people metrics, and client experience standards
Build a high-volume urgent care business
Deliver value to clients by creating an efficient and caring environment
Deliver value to associates by creating an operational environment with high psychological safety, trust, and inclusion
Hold all hospital associates accountable for performance standards and respectful communication conduct
Ensure our Associate Experience is executed upon daily
Raise awareness and promote a collaborative relationship with internal and external stakeholders

Qualifications

5+ years of veterinary hospital or equivalent education and experience
3.5+ years of supervisory, management or equivalent education and experience
Demonstrated experience driving organizational change
Action oriented, independent, self-starter comfortable working in a fast-paced environment
Proven ability to manage multiple and time-sensitive priorities simultaneously with a keen eye for inefficiencies
Strong written/verbal communication skills

Schedule

The hospital is open 7 days per week, 10 am – 8 pm. This position is a 5-day a week, in-hospital position requiring one Saturday or Sunday shift worked each week.

Location

631 E 1st St, Tustin, CA 92780

Salary

The annual salary range for this position is $77,500 – $85,000 per year. Compensation is negotiable based on education, experience, and other relevant credentials. This position may also be eligible for annual variable bonus programs.

Benefits

Below are some of the many benefits of joining the VCA team for full-time associates (part-time benefits may vary):