Director of GivingFuel

Webconnex LLC • Newport Beach, CA, United States • $200k - $250k / year • 2m ago

We are an ambitious team of passion-driven people. We love to make software but our true priority is our intentional company culture. Headquartered in Sacramento, California, with employees all over the country, we believe a team performs best when individuals are empowered, honored, and trusted.

Our team is comprised of smart, passionate, and humble people who love what they do. The results speak for themselves. We currently have over 60,000 customers who have processed over $4 billion dollars for their events and fundraising. If you want to join a talented team doing big things, you’ve found the right place. We hope you apply!

Location

While our core team and headquarters are in Sacramento, California, we welcome remote workers from all over the United States. We've built a strong culture to foster valuable team relationships with both remote and California team members. We host frequent trips during the year to bring the team together for extended periods of face-to-face time to build deeper relationships.

Role Description

The GivingFuel online donation platform and its accompanying Webconnex products (TicketSpice, RegFox, and RedPodium) are at a critical inflection point of growth. The Director of GivingFuel will be responsible for developing and executing on the strategic plan to deliver on recent investments in the platform. Operating as the General Manager of the entire GivingFuel business, this role will be the quarterback for the sales, marketing, support, financial and product functions, helping lead the platform to new heights.

Who You Are

You’re an entrepreneur at heart, comfortable building new initiatives, and with the track record of doing so. You’re accustomed to building on existing systems or creating new ones. You’re not afraid of failing, and can make necessary adjustments. You’re able to work both independently as well as collaboratively across multiple teams (Marketing, Sales, Support, Product/Engineering). You’re comfortable and willing to become the key spokesperson of the GivingFuel platform, making yourself available to customers to ensure retention, while also laser focused on new customer acquisition.

Responsibilities

Become the public face of GivingFuel. Record new product demos, host webinars, tutorials, and create compelling content for GivingFuel customers to accelerate their fundraising.
Connect to existing customers to provide product updates, share fundraising resources, offer our event products, and prioritize retention.
Acquire new customers to GivingFuel through personal demos, phone calls, in-person meetings, and other inbound opportunities.
Work alongside the wider Webconnex Marketing team to manage the GivingFuel Sales site and brand.
Walk alongside the GivingFuel Solutions Team to provide world-class support and onboarding to customers.
Improve the GivingFuel platform by working alongside the Product and Engineering teams to meet market demands.
Offer basic financial reporting and learn alongside finance teams to track progress.
Research and execute on opportunities such as new pricing strategies and marketing resources for customers.
Build new partnerships with outside organizations or platforms to better serve GivingFuel customers.
Complete presentations to the Webconnex board of directors on platform progress.

The Type of Person We’re Looking For

A deep understanding of the nonprofit sector and the psychology, seasonality, and inner workings of fundraising. 5+ years of direct fundraising experience within a nonprofit organization, or alternatively, 5+ years managing another SaaS platform or sales experience servicing nonprofit organizations, social enterprises, faith-based institutions, etc.

Salary & Benefits

$90,000 - $120,000 base annual salary with options for annual performance bonuses. 401k with company match. Webconnex health care package, vision, dental, and other add-ons. Connection Credits for team experiences. Participation in 3 company trips (including tropical summer experience with company & families). 10 vacation days (15 vacation days after 2 years), 5 sick days, 1 floating holiday, and 2 personal days.