Senior Value Engineer - Retail

Celonis • New York, NY, United States • $200k - $250k / year • 3m ago

The Role:

As a Value Engineer, you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using Celonis EMS. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

Discover and translate customers’ strategic priorities into high-impact Celonis use cases.
Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers.
Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives.

Realize Value

Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement.
Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
Present results and realized value to senior management and C-level executives.

Scale Value

Responsible for the end-to-end customer value journey, landing, expanding, adoption, and renewing.
Build a strategic expansion roadmap for customers embedding Celonis EMS as a strategic business transformation platform in their organization and therefore drive adoption and expansion.
Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

Relevant Experience: Minimum 5 years of relevant pre-sales, customer success, strategy consulting, or related experience in Industry required; MBA preferred but not required.
Value Selling Methodology: You have advanced knowledge and experience following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis EMS.
Product Expertise: You are an expert in guiding the customer’s IT team throughout their EMS journey, demonstrating hands-on the power of EMS and accelerating value realization by building dashboards, Apps, Action Flows.
Value Realization: You have advanced knowledge and expertise in identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis.
Project Management: You are able to plan and manage project scope, expectations and timelines. You will need to manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
Executive Stakeholder Management: Proven experience in preparing and communicating results to stakeholders and management, both internally and externally.
Domain Expertise: Leverage your advanced business domain expertise, such as in Finance or Supply Chain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and build a compelling value roadmap for the customer.
Industry Expertise: You have advanced industry expertise and a proven ability to develop a deep understanding of industry trends and strategic opportunities of the C-Suite and build an integrated Celonis EMS roadmap.