The BAP Frontline team is looking for a Principal Group Software Engineer Manager to run our Scheduling copilot team. Automated scheduling is expected to schedule 2/3rds of field service work by 2025, and we want to use the latest AI technology and Operations Research to implement a world-class scheduling solution. We are looking for a leader who is passionate about building diverse and inclusive teams, developing fault-tolerant high-performance full-stack SaaS Dynamics products, and driving success for the team and for our customers. In this role you will lead the team to deliver a complete AI-infused solution to automate the schedules of thousands of Frontline workers, collaborating with our services engineering team in India. The team owns the Unified Resource Scheduling (URS) solution for Dynamics, which integrates into D365 Field Service, Project Operations, and Customer Service, and you will be responsible for driving our URS as well as our AI-based Scheduling copilot.
Our team's mission is to digitalize the frontline workforce by providing the #1 AI-driven application portfolio to manage, schedule and perform their work. Our existing portfolio includes Dynamics 365 Field Service, Remote Assist, and D365 Guides, and we focus on delivering maximum product value to the growing market of frontline workers globally. We believe that great things in software only happen within high-functioning, high-trust, high-fun team environments. Come join the team!
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
In this manager-of-managers role, you will be the leader of a team of Services engineers, Front End developers, and Dataverse solutions engineers. You will be responsible for the development of a full-stack Dataverse solution delivering world-class results, performance, and reliability. You need to enjoy developing talent on your team, building best practices, and using your proven leadership skills to create clarity, generate energy, and deliver success. You will coordinate with other leaders in the US and India to align your team's goals with the BAP Frontline team, ensuring your service works seamlessly with all the products which leverage your technology, including D365 Field Service, Customer Service, and Project Operations. You are independent, driven, and collaborative, and are able to build an inclusive culture for your team.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in Computer Science, or related technical discipline AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- Have at least 8+ years of leading software engineering teams to deliver enterprise applications, services, and solutions at scale.
- Have at least 4+ years as a manager-of-managers.
Additional Or Preferred Qualifications
- Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR Master's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- 10+ years of experience with full-stack SaaS applications, services, and front-end development.
- Experience with Dataverse and Power Platform is a plus.
- Experience with services development, tools & frameworks such as: Kubernetes, Azure, AWS, or Google Cloud.
- Experience with front-end technologies such as: Javascript/Typescript, ReactJS, AngularJS.
- Proven ability to operate independently and manage a complex, ambiguous project.
- Help to create a diverse and inclusive culture.
- Self-motivated with a drive for reaching across teams and organizations to align goals across businesses and deliver success collaboratively.
Software Engineering M6 - The typical base pay range for this role across the U.S. is USD $161,600 - $286,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $209,600 - $314,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here.
Microsoft will accept applications for the role until May 30, 2024.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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