Job Title : Business Development Representative
Location: Edina, MN
Worksite Arrangement: ONSITE
Hours: (40) Monday: 8am-5pm OR 9am-6pm, Tuesday-Friday: 8am-4:30pm OR 9:30am-6pm
Compensation: $22-25/hr+ (Rate is dependent on experience)
Start Date: ASAP
Overview
Our client is seeking a dedicated Business Development Representative to join a dynamic team that focuses on servicing existing clients and following-up on new opportunities. In this role, you must be a strong communicator as you will represent as the voice of the company and be an interaction clients remember. Your job is to connect with clients and provide clear, empathetic solutions to their inquiries. The successful candidate is a problem solver, isn't afraid of challenges, and can remain poised under multiple tasks at once.
Our client is a multi-billion-dollar company based out of the Twin Cities area! This is a fantastic opportunity to be a part of a changing industry and make a positive impact. Our client focuses on maintaining a high energy culture and keeping people growing in their careers. If you thrive in afun and fast-pacedenvironment, while serving others, this could be a great fit for you!
Responsibilities
- Promptly and professionally answer inbound calls with the goal of providing an exceptional client experience resulting in scheduled reservations, or a solution/next step to address their need.
- Perform outbound follow-up calls for due and overdue services, and any additional outbound calls requested by management.
- Work within MS Office Suite, internal company systems, and online often having multiple applications open at once to quickly address client needs and research as necessary for solutions.
- Master internal product education which requires attentive training presence and a focus on continuous education to best serve client base.
- Meet or exceed monthly goals and expectations.
- All other duties, tasks and/or projects as assigned.
Requirements
- 3-4+ years' experience working in a client service environment.
- Experience working in hospitality guest service, medical patient service, dental patient service, education student service industries is all a plus!
- Strong communication skills both written & verbal.
- Able to multitask across multiple systems and software.
- Strong typing skills.
- High level of attention to detail and accuracy.
- Proven experience working within MS Office Suite.
- Product knowledge and a desire to support business demand. This role is a key player to supporting the flow of the business.
- A focus on digital. Call based environment but also very high digital presence with clients (new leads and inquiries coming in).
Benefits
- Full health, vision, and dental benefits.
- 401(k) + Match.
- PTO.
- Paid Holidays.
Upon completing the application, you will be prompted to complete our HAALO assessment. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. The assessment is a required step to complete this application.
By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.
