Pay: Range starts at $17/hour (pay is calculated based on years of related experience)

Schedule: Mon-Fri, day shift

Program: North Valley

Benefit Highlights

On-Demand Pay allows access to a portion of earned wages before the usual payday.
Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave.
Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, legal, auto, home, and pet insurance.
Team members who enroll in a qualified medical plan can contribute to a Health Savings Account (HSA). We match every HSA contribution, up to $850 for individuals and $1700 for families annually.
We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs.
Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets to oil changes!
401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 5% of your annual salary.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow.

You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary & Deliverables

The Medical Support Specialist (MSS) assists the treatment team by coordinating patient care with medical and clinical staff to ensure the timely delivery of ancillary services.

Coordinates with treatment team and support employees to communicate with patients and family, to answer questions, assist with appointments, educate about the care they are receiving, and generally act as a first-line resource for patients and their supports.
Coordinates with case managers to ensure patients attend their medical and clinical appointments.
Coordinates with the treatment team to ensure that necessary paperwork and medical records are completed.
Coordinates with MSS staff to ensure coverage at the unit.
Responds to and manages phone communications with MSS team and clients.
Provides leadership, mentoring, and general guidance for other treatment team members.
Demonstrates flexibility when temporarily assigned to other clinics.

Requirements

Required Qualifications

Education

High School diploma or equivalent.
Completion of ValleyAcademy.

Experience

None - see Preferred Qualifications.

Licenses/Certifications

CPR certification.
Valley de-escalation certification.

Preferred Qualifications

One year of medical experience.

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Valley Mental Health Incorporated

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Medical Support Specialist | North Valley