BASIC FUNCTION & RESPONSIBILITY

Assist in planning and implementing financial aid business processes to help the University achieve enrollment goals and assure federal compliance; assume responsibility for planning, coordinating and supervising specific financial aid processes or projects.

CHARACTERISTIC DUTIES

Plan and implement the technical set-up of each new financial aid processing year in PeopleSoft to assure efficiency and compliance.
Assist with daily management of technical PeopleSoft operations, including running and maintaining multiple processing reports to ensure financial aid operations and staff function in an accurate and efficient manner and troubleshoot any issues that arise.
Responsible for implementing strategic initiatives focused on improvements in efficiency, streamlining processes, and increasing customer satisfaction, while also emphasizing the importance of accurate processing through a detail-oriented mindset.
Assist in the planning and implementation of the student communications process including developing forms, training manuals, and procedures.
Monitor day-to-day operations of the Financial Aid Office and assist in developing financial aid policies, procedures, and criteria including making informed recommendations of policy and procedure revisions.
Oversee daily PeopleSoft functions and resolve problems when necessary.
Oversee the supervision of personnel, which includes work allocation, training, and problem resolution. Evaluate performance and make recommendations for personnel actions while motivating employees to achieve peak productivity and performance.
Responsible for the oversight or support of specific financial aid programs such as verification, Federal Work-study, Return to Title IV process, Satisfactory Academic Progress process, Direct Loans, and Pell reporting.
Responsible for completing annual financial aid reports including HPL Annual Operating Reports, FISAP, DHE-14 and participating in the A-133 Audit.
Manage fiscal budgets for Title IV programs, Campus-Based programs and institutional funds. This includes reviewing the general ledger, completing journal entries and other accounting processes to address discrepancies and compliance needs.
Develop and maintain relationships with various internal and external customers (i.e., offices within the divisions of student and academic affairs; other domestic higher education institutions, and governmental organizations) to facilitate communication and cooperative efforts that ensure optimal programs and processes in support of university recruitment and retention goals.
Serve on university and community committees and task forces.
Coordinate the development and management of computer systems and projects, including recommending and implementing information technologies to support and enhance established goals, coordinating the statistical reporting needs of the department, and serving as liaison with university's computing center with regard to student database applications.
Duties require supervisory responsibilities and knowledge of federal and state financial aid regulations. Some weekend and potential evening hours may be required to support Financial Aid Office community outreach and orientation activities.
Perform other duties as assigned by the Associate Director and Director of Financial Aid & Scholarships.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Anticipated Hiring Range

$58,573-$66,449.68 commensurate with experience, education, and internal equity.

Application Deadline

Review of applications to begin immediately and will remain open until filled.

Other Information

This is primarily an in-person job, but the combination of a hybrid schedule of in-person and remote work is negotiable after a 6-month training period.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law.

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University of Missouri-Kansas City

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