PRODUCT MANAGER

The Select Group is currently hiring for a Product Manager to join as a resource for one of our clients within the Telecommunications industry. This Product Manager will be joining the Business FWA Devices department and will be responsible for new device development, certification, and lifecycle management. Therefore, this individual will drive device OEMs who build the FWA Devices (routers) for on-time, high quality device launches for Cellular connectivity (4G/5G). If this is something you are interested in please apply today!

PRODUCT MANAGER REQUIREMENTS:

Must have 5+ years of relevant work experience in Product Management/Device Development
Must have experience in the Mobile/Telecommunications industry preferably in operating systems and feature development departments
Proven knowledge of 4G/5G and router/switch device ecosystems
Experienced in process execution, development, and deployment of products and new technologies
Ability to handle collaboration with stakeholder management in a cross-functional environment

PRODUCT MANAGER RESPONSIBILITIES:

Will be defining, refining and executing a streamlined process for on-boarding device OEMs
Driving detailed technical requirements and test strategy for new product feature needs
Leading OEM and internal stakeholders on device features and services lockdown
Owning detailed development, certification and launch schedule with OEMs and internal stakeholders
Creating cost and time efficient strategy that addresses network and business customer needs
Planning and executing software updates to address field feedback, new feature requests and return drivers
Managing device OEMs to higher device quality and performance by benchmarking device's network performance KPIs, call in rate and return rate
Identifying addressable customer feedback on existing products and defining future product requirements in order to address open needs
Partnering with sales and care teams to update training documents to drive resolution to common support issues

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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