Career Opportunities with Tenn State Veterans Homes Board

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The primary purpose of the RN Case Manager/Admissions is to establish an effective system to gather resident information before and upon admission to assure proper placement of the resident.

EXPECTATIONS OF RN Case Manager/Admissions

Assume accountability for data contained in the employees’ handbook.
Observe all facility safety policies and procedures.
Observe all facility infection control procedures.
Comply with state, federal, and all other applicable health care and safety standards.
Follow facility Residents’ Rights policies.
Protect the confidentiality of all resident information.
Demonstrate awareness and understanding of the facility culture and the expectations it incurs.
Assist families and other visitors as needed.
Attend/completes required in-services and other required meetings.
Maintain a professional appearance.
Demonstrate dependability and punctuality.
Perform all duties assigned in an effective, timely and professional manner.
Accept assigned duties in a cooperative manner.
Perform other related duties as directed by his/her supervisor.
Marketing and/or public speaking.

ESSENTIAL JOB FUNCTIONS

Include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Implement administrative policies and procedures to assure appropriate resident admission in compliance with federal, state and local requirements.
Implement an organized and accurate record keeping system for resident admission, discharge and bed hold.
Gather sufficient pre-admission data to determine resident level of care and the ability of the facility to properly care for the resident.
Interview potential residents and residents’ representatives to collect accurate data.
Complete pre-admission and admission inquiry forms accurately.
Ability to collect accurate data for all payer sources.
Ability to interact with discharge planners in an effective, efficient manner.
Analyze information to determine if the facility can care for the resident adequately.
Assign appropriate hospital numbers and room numbers to residents in consultation with the nursing department and administration.
Greet and escort the new residents to the assigned nursing unit.
Identify potential residents whose needs can be met by the facility.
Follow admission, transfer and discharge policies and procedures.
Maintain an accurate facility census for all facility departments.
Communicate an accurate facility census to all facility departments.
Keep accurate records of residents’ information; keep all residents’ information confidential.
Notify appropriate facility department when a resident is admitted, transferred, discharged or moves from one room to another.
Work cooperatively with all facility department supervisors and administrative staff.
Explain facility philosophy, policies and procedures to potential and new residents and residents’ representatives.
Act as a liaison between transferring institutions and the facility.
Refer facility and resident concerns to appropriate individuals.
Understand the facility computer system and the software used in this department.
Analyze Quality Indicator information related to admissions, discharges and resident case mix to develop and implement the marketing program.
Assume Quality Assurance duties as assigned.
Work cooperatively with residents, residents’ representatives, facility staff, physicians, consultants and ancillary service providers.

EDUCATION and EXPERIENCE

An equivalent combination of education, training and experience will be considered.

High School diploma or equivalent preferred; previous long-term care experience preferred; or an equivalent combination of education and experience.
RN Nursing license.

SUPERVISORY REQUIREMENTS

This position does not have supervisory responsibility.

KNOWLEDGE, SKILLS and ABILITIES

Language Ability - Reads and interprets documents. Ability to write simple reports and correspondence.
Verbal Communication - Talks to others to convey information effectively.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Math Ability - Basic knowledge of arithmetic and algebra, and their applications.
Reasoning Ability - Ability to apply common sense understanding to carry out simple written or oral instructions.
Clerical - Knowledge of administrative and clerical procedures and systems.
Quality Management - Demonstrates accuracy and thoroughness.
Organizational Support - Follows policies and procedures; completes tasks correctly and on time.
Adaptability - Adapts to changes in the work environment.
Planning/Organizing - Prioritizes and plans work activities.
Attendance/Punctuality - Ensures work responsibilities are covered when absent.
Dependability - Completes tasks on time or notifies appropriate person with an alternate plan.
Professionalism - Treats others with respect and consideration.

COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB

Desktop/Notebook computers.

WORK ENVIRONMENT

The employee may be exposed to blood, bodily fluids, odors, airborne particles, dust or fumes, and toxic or caustic chemicals.
The noise level in the work environment is usually moderate.

PHYSICAL ABILITIES

Commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear, stand, walk, sit, stoop, kneel or crouch, use hands to grasp, manipulate or feel objects and reach with hands and arms.
The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color discrimination, peripheral vision, depth perception, and the ability to adjust focus.

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Tennessee State Veterans’ Homes

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