As a Quality Assurance (QA) Analyst, you will be a key member of our quality assurance team, responsible for ensuring the excellence and reliability of our software products or services. Your role will involve designing and implementing effective testing strategies, conducting various testing activities, and collaborating with cross-functional teams to identify and address potential issues. By leveraging your technical expertise and analytical skills, you will play a crucial role in delivering high-quality products that meet or exceed customer expectations.

Essential Duties and Responsibilities:

Test Strategy and Planning:
1. Collaborate with product managers, development teams, and other stakeholders to understand project requirements and define comprehensive test strategies.
2. Develop test plans and test cases that align with project specifications and business objectives.
3. Identify and prioritize test scenarios based on risk assessment and potential impact on the product.
Test Execution and Defect Management:
1. Execute various types of tests, including functional, integration, regression, and performance testing, to identify and isolate defects and ensure the product meets quality standards.
2. Record and track defects using a bug tracking system, providing detailed information, and collaborating with development teams to resolve issues promptly.
3. Perform thorough root cause analysis of defects to prevent recurrence.
Participate in process reviews and provide valuable feedback to improve testing methodologies and best practices.
Suggest process improvements and innovative testing techniques to enhance product quality and team productivity.
Collaboration and Communication:
1. Collaborate effectively with cross-functional teams, including developers, product managers, and quality assurance peers, to ensure a smooth testing process and alignment on project goals.
2. Communicate testing progress, results, and issues clearly and concisely to relevant stakeholders.

QA Analyst Requirements:

We are looking for someone with at least 2 years of experience and/or a bachelor’s degree in computer science, Software Engineering, or a related field.
Knowledge of Jira and its scrum boards is a plus.
Knowledge of software testing methodologies, test automation, and testing tools.
Proficiency in programming languages such as Java, Python, or C#, and experience with test automation frameworks (e.g., Selenium, Appium, JUnit, TestNG) a plus.
Familiarity with continuous integration/continuous deployment (CI/CD) pipelines and version control systems (e.g., Git).
Strong analytical and problem-solving skills with keen attention to detail.
Strong sense of how customers would use software.
Excellent communication and collaboration abilities to work effectively within a team.

Starting salary depends on experience. In addition, this role is also eligible for medical, dental, vision, life, and disability insurance; 401(k) retirement plan with a company match; flexible spending & health savings account; paid holidays; paid time off; employee assistance program (EAP); Voluntary benefits, other exciting company benefits.

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QA Analyst