Main Campus - 1272 Garrison Drive, Murfreesboro, Tennessee, United States of America Req #1255

Monday, October 14, 2024

Policy Name

Mid-Level Provider Description and Responsibilities

Department

Reports To

Supervising Physicians and Office Manager

Policy Description and Purpose:

Managing patient care involves a team of clinical and nonclinical staff interacting with patients and working to achieve patient-centered care. Job descriptions and responsibilities of the care team emphasize a team-based approach to patient care and promote training of team members to meet the highest level of function allowed by state law.

Procedure:

The job description and responsibilities are defined for Mid-Level Provider in the Neurology department at Murfreesboro Medical Clinic below:

Job Title

Neurology Advanced Provider

Job Description

To provide guidance and support in the Neurology Department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.

Working Conditions

Work is performed in an office setting and involves frequent telephone contact, as well as face-to-face communication with patients. Interactions with others are constant and interruptive. There is possible exposure to communicable diseases, toxic substances, bodily fluids, and other conditions common to medical practice. Varied activities including walking, bending, reaching, lifting (up to 30 pounds), stooping, assisting patients, and sitting for extended periods of time may occur. Also, occasional stress from multiple responsibilities.

Job Responsibilities

Represent MMC in a courteous and professional manner
Perform an appropriate physical exam, obtain complete medical history, and document visit in the EMR system
Order appropriate laboratory and diagnostic procedures
Administer medications and injections in compliance with state law and clinic guidelines
Collaborate with physicians in managing patient needs, when necessary
Triage patient calls and provide consultation
Provide patients/family with proper education concerning medication and treatment(s) by utilizing available resources
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Complete all Healthstream assignments on time
Plan, prioritize, and organize workload to maintain efficient patient/client operation in the department
Communicate with patients about lab results, questions, medications, symptoms, etc.
Chart all communications/interactions in the EMR system
Provide prompt, efficient, and accurate patient service
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Be knowledgeable of and adhere to all HIPAA and OSHA guidelines
Be knowledgeable of and adhere to all MMC policies and procedures
With instruction, perform other duties as required or assigned

Required Skills

Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner; attention to detail and well organized
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful/emergent situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks

Education/Experience Requirements

Successful completion of advanced practitioner training and certification as a practitioner (general or specialized) from an approved NP or PA program.
Advanced Practitioner experience preferred but not required.
Current State of Tennessee license.

MMC Vision, Mission, and Values

Our vision is to be a leading contributor to community health through participation in programs that promote wellness, facilitate diagnosis, and enhance treatment of disease.

Our mission is to foster continuous improvement in community health through the delivery of quality, accessible medical and surgical care in a cost-effective manner to the residents of Middle Tennessee.

Our values guide our actions as we strive to carry out our mission:

A progressive approach to advances in medicine and changes in the health care delivery system
Responsive to patient and community needs
Collaborative with other physicians, hospitals, allied health providers, and the community in improving health care
Professional, ethical, and socially responsible
Team-oriented management and leadership
A positive, open, and responsive work setting

*This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

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