Customer Service Analyst in Fairport, NY at Reynolds Consumer Products

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. If you are looking to build a strong career, we have an opportunity for you! We are searching for a Customer Service Analyst to join our team in Fairport, NY.

Your Role:

As a Customer Service Analyst, you will be responsible for driving efficiencies in the order management process as well as compile monthly department metrics. We embrace and accept individual experiences and backgrounds to achieve a diverse and inclusive workplace.

You will have the opportunity to:

Lead department projects and initiatives.
Represent Customer Service in Cross Functional Projects.
Become a Subject Matter Expert and Mentor to Customer Account Reps in reporting and data analysis.
Identifying and Executing Supply Chain & Vendor Compliance Improvement Opportunities.
Perform data compilation, preparation, cleansing, analysis, and manipulation to support Customer Service and Supply Chain initiatives.
Execute Daily Department Reports.
Drive Efficiencies in the Order Management Process.
Compile Monthly Department Metrics.
Support Customer Master Data Maintenance.

Using your superior organization skills, you will ultimately help to ensure the success of the department and will be the “go-to” person for analytics. We strive to build a diverse, inclusive, and talented workforce who will contribute to the Company’s vision, mission, and goals.

You will love it here if…

You are self-motivated with the ability to work independently as well as with a team.
You are a creative and dynamic problem-solver.
You thrive in a fast-paced and high-energy environment.
You pay great attention to detail and are well organized.

We need you to have:

Bachelor degree in Business or related field.
2+ years in Related Supply Chain Role.
Must have advanced level of understanding of SAP system functionality.
Strong Project Management Skills.
Familiar with Logic based approach for process improvement and business warehouse tools.
Ability to collaborate across all levels of the organization.

Icing on the cake:

Prior experience in the Consumer-Packaged Goods industry.

Apply today to join a fast-growing innovative company!

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Reynolds Consumer Products

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Customer Service Analyst