Lead Business Analyst II

Location: Spartanburg, South Carolina - Direct Hire

Company: Productive Resources (www.productiveresources.com) is seeking a candidate to be part of their engineering team at Oshkosh's facility in Spartanburg, South Carolina. As a member of our team, the selected candidate will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Lead Business Analyst will utilize multiple techniques to elicit, document, and validate requirements with all stakeholders. This role will also provide direction and mentor other business analysts.

This full-time position is indefinite in duration with the opportunity for professional growth and additional opportunities within our organization.

Duties:

Lead the process for identifying and gathering appropriate business requirements to create the necessary solution that satisfies business needs.
Facilitate requirements gathering within one or more business functional areas to develop a comprehensive business requirements document.
Oversee the creation of functional and technical specifications, changes to requirements, and impact of changes based on business requirements.
Provide production support by supplying artifacts (data model, data maps, knowledge base articles, etc.) and educating the support team when applicable.
Document and track current and future state business processes and requirements across multiple functional business areas.
Participate and define test scenarios, plans, strategies, and creation of test scripts.
Review project-related policies, procedures, and end-user training documentation.
Serve as the subject matter expert (SME) on business processes and systems within their functional area of expertise.
Liaison for the functional area between IT application team and the business.
Provide ongoing day-to-day support for the applications team in addition to project management responsibilities.

Requirements:

Bachelor's degree in computer science, Information Systems, or equivalent.
Seven (7) or more years of experience in Business Analysis, Information Technology, or in a related area.
Ability to travel up to 20%.
Physical Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.

Preferred Skills:

Relevant industry recognized certifications (IIBA, ITIL, CBAP, CCAB).
Knowledge of ITIL IT Service management and experience defining, deploying, and managing ITSM Processes.
Analytical, written, and verbal communication skills.
Experience in business analytics and system design analysis.
Attention to detail, problem-solving, and decision-making skills.
Advanced customer service skills.
Experience working independently and taking initiative.
Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

As a condition of employment consideration, Productive Resources conducts pre-employment screening, including a background check and drug test. In addition, an employment candidate must provide proof of identity and legal authority to work in the United States.

Why work for Productive Resources?

Productive Resources is a full-service engineering firm with over two decades of experience serving leading global clients. Our expertise is project-based product development and manufacturing engineering support.

Our primary focus industries are off-highway equipment including agricultural, construction, defense, mining, recreational, industrial, and specialty machines. We lead with our reputation for quality, teamwork, and innovative solutions. We invest in our people, providing resources and opportunities for ongoing development.

Our workplace fosters innovation, prioritizes the well-being of our team, and encourages creativity. Our diverse experience and client base will challenge your technical skills and provide greater opportunities for growth.

We Offer Competitive Benefits:

Health and Dental Insurance
Company Paid Life Insurance
Long-Term Disability
Short-term Disability
Retirement Savings Account (Traditional 401k & Roth 401k)
Flexible Spending Plans for Medical Expenses and Dependent Care
Paid Time Off (PTO)

Equal Opportunity and Veteran Friendly

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Productive Resources LLC

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Lead Business Analyst II