Company: Parking Management Company - PMC

Job Title: Regional Vice President of Valet Operations

Position Type: Salary

Pay: Salary + Bonus Opportunities

The Regional Vice President’s primary responsibility is to ensure City Managers, Area Managers, and Regional Directors of Operations in assigned areas meet contractual expectations.

The Regional Vice President will focus on service standards, increasing financial performance, cost control management, people development, revenue management control, claims and safety management, and the physical integrity of all accounts. This leadership role emphasizes mentoring managers, sustaining PMC’s competitive advantage, and growing market share, with a significant emphasis on revenue, payroll, claims, client/associate satisfaction, operations management, lead generation, soliciting new business, maintaining quality client relations, and strengthening financial reporting.

The position centers on executing the 4P’s (People, Product, Partner, Profit) and implementing the 3V’s (hospitality, commercial, and technology).

Essential Duties And Responsibilities

Leadership and Oversight:

Manage, oversee, and provide leadership for all locations and associates within the assigned territory.
Work closely with operations management leadership to define performance measurements and execution, driving EBITDA margin for the Company.

Business Development:

Implement strategies to increase productivity and ensure profitability.
Utilize existing marketing materials to solicit new business using various sales techniques.
Consistently deliver new business and drive it through key relationships and company-related sales initiatives.

Partnerships And Market Development:

Develop and strengthen partnerships.
Market new business within the territory, including valet parking, self-parking, commercial, technology, and other designed verticals.

Client And Employee Satisfaction/Retention:

Develop and implement programs to improve guest and employee satisfaction and retention.

Financial Management:

Manage operating budgets, closely lead labor and non-labor budgets.
Create, review, and maintain financials based on revenue analysis, budgets, profit-and-loss (P&L), and other accounting reports.

Human Resources And Recruitment:

In partnership with HR, recruit, interview, and hire senior-level management within the territory.

Collaboration And Implementation:

Work with Human Resources and Executive Leadership to design programs aligned with business and sales objectives.
Direct and support the implementation of company initiatives and processes.

Travel:

Must be available to travel to all assigned accounts in the territory on a rotating basis.
Travel designated up to 50%.

Knowledge, Skills, And Abilities

Leadership, motivator, and financial management skills.
Decision-making and customer service expertise.
Effective communication and innovation abilities.
Strong organizational and problem-solving skills.
High reasoning ability and self-motivation.
Expert analytical person with attention to detail.
Strong interpersonal skills with a team-player mindset.

Requirements And Experience

Travel up to 50%.
Proficient with Microsoft Office (Outlook, PowerPoint, Word, and Excel).
Minimum 7 years of multi-site operations management experience in the hospitality industry, including experience in guest and/or customer service (Parking and/or Hospitality industry preferred) OR Bachelor’s degree in Business Administration or a related discipline, AND a minimum of 5 years of experience in multi-site operations.
Exceptional communication skills, both written and verbal.
Formidable team-building skills and ability to motivate others.
Team-player mindset and willingness to collaborate.
Willing to take responsibility and act independently when necessary.
Valid in-state driver’s license with a clean driving record and ability to pass PMC's background check. Drug screening as applicable.
Use of personal cell phones may be required for work purposes.
This list is not all inclusive.

Why Join PMC

Career Growth: PMC offers continuous growth opportunities.
Dynamic Team: Be part of a dynamic and collaborative team environment.
Entrepreneurial Spirit: Contribute to an entrepreneurial and innovative workplace.
Portfolio Evolution: PMC's portfolio is expanding, offering new and exciting challenges.

Benefits

Competitive salary commensurate with experience.
Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan.
Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience.
Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations.
Professional development opportunities, including training, conferences, and mentorship programs.

About Parking Management Company (PMC)

PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.

Our mission is to build strong relationships with clients through the highest standards of customer service.

For more information and to explore our open positions, visit JoinPMC.com and ParkingMgt.com.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA)

Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

#J-18808-Ljbffr

Parking Management Company

New Jobs

Lot Auditor - Las Vegas, NV

Regional Vice President - Commercial East