At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to products and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.

We have an exciting opportunity for a Cannabis Full-Time Lead Patient Care Specialist to join us on our journey to transform our bold ambitions for the Missouri medical and recreational cannabis market into a reality.

Our Lead Budtenders (Cannabis Patient Care Specialists) will work out of our location off of West Gannon Drive, Festus, MO. This opportunity will start at $17/hour plus pooled tips, with the schedule to include weekends and possible evening shifts.

The Lead PCS (Patient Care Specialist) leads the PCS team in partnership with the Assistant Managers and General Manager. This will include product training, systems training, coaching, and working with new hires. The Lead PCS will also be expected to perform all opening duties when required, including disarming the alarm and ensuring the store is set up for the day. The Lead PCS reports to the Manager on-duty and Store Manager. The Lead PCS is responsible for upholding Proper Cannabis’s mission, vision, goals, and objectives.

Responsibilities:

Opening the store and completing all opening duties including setting the floor, bringing out registers, and setting up fulfillment
Reviewing the menu and making updates as needed
Staying up to date with new strains, products, changes in laws, and industry trends
Educating patients on all types of cannabis including flower, edibles, and concentrates based on the patient’s needs and/or requests
Reviewing orders and entering discounts as needed
Filling out the store flow chart and overseeing breaks and lunches
Moving product from the vault into fulfillment in order to maintain an accurate representation of what we have available
Promoting a positive work environment that is customer service focused
Verifying paperwork, documentation, and identification of all patients
Working with all new hires on product training and system training
Ensuring the cleanliness, organization, and presentation of the store at all times
Complying with established state, local, and company policies and procedures
Other duties assigned by the Manager on-duty or General Manager

Qualifications:

The following education, skills and experience are required for this role:

Open availability and flexibility
High School Diploma or GED
1+ years in retail and/or guest services
Passion for medical cannabis
Must be 21 years of age or older and be able to obtain Missouri Agent ID
Ability to quickly adapt in a fast-paced, changing, and challenging environment
Excellent communication skills, both written and verbal
Customer service oriented and team centered
Strong organizational skills and attention to detail

The following education, skills and experience are preferred for this role:

Familiarity with Missouri medical cannabis laws and regulations
1+ years of cannabis retail experience

Environment:

This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30lbs. The work environment is an environmentally controlled retail store.

Benefits Package:

Medical, dental, and vision insurance.
Term life insurance coverage.
Retirement savings plan.
Paid time off.
Holiday pay
Employee Assistance Program (EAP) for counseling and support.
Employee discount program.
Paid parental leave.

Disclaimer: The information provided in this job advertisement is intended to describe the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, and qualifications required for the position. Management reserves the right to modify, add, or remove job duties as necessary. The organization is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, gender identity, national origin, disability status, age, sexual orientation, or any other characteristic protected by law.

** Please do not contact Proper's Festus East dispensary regarding the status of your application. Recruitment is not being handled by dispensary staff. **

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Cannabis Lead Patient Care Specialist - Festus East