LaunchTech is a technology solutions provider serving federal and state governments and the commercial sector. We’re on the hunt for an Operations Manager who is not only confident in their abilities but also passionate about driving our mission forward. Our target candidate will add immediate value by applying their breadth and depth of experience. This role is focused on managing the essential back-office functions that keep our operations running smoothly. If you have a positive attitude, are detail-oriented, mission-driven, and looking for a place where your contributions truly matter and where you can grow, we’d love to have you on our team.

Location: Washington, DC - This is a hybrid role, combining remote and in-office work, and will require occasional travel.

Key Responsibilities:

Operational Leadership & Excellence:
- Oversee the daily operations of the business, ensuring all back-office functions are executed efficiently and effectively.
- Develop, implement, and monitor operational systems that provide clear visibility into goals, progress, and obstacles for critical projects.
- Ensure compliance with all relevant regulations and uphold organizational policies and standards.
HR & People Operations:
- Oversee the HR department, including performance management, benefits, compensation, and succession planning.
- Foster a culture of diversity, equity, and inclusion, ensuring a supportive and empowering work environment for all employees.
- Maintain a deep understanding of federal government contracting jargon and processes related to staffing and HR.
Stakeholder Engagement & Communication:
- Act as a liaison between departments and the CEO, ensuring alignment of operational activities with the company’s strategic goals.
- Develop and manage relationships with key internal and external stakeholders, fostering partnerships that support LaunchTech's growth.
- Champion transparent communication and cross-functional collaboration to support a high-performance culture.
Change Management & Continuous Improvement:
- Lead and manage significant projects and change initiatives, ensuring they align with the company’s operational goals.
- Advocate for and implement change management strategies that enhance organizational agility and growth.
Financial Oversight & Budgeting:
- Collaborate with the CEO on operational budgeting decisions, ensuring efficient allocation of resources.
- Monitor key performance metrics to ensure timely and cost-effective completion of operational tasks.

Necessary Skills for Success:

Leadership & Operational Vision: Proven ability to oversee and improve daily operations, with a keen eye for detail and a strong sense of mission.
HR Acumen: Deep knowledge of HR issues impacting operations, including compliance, employee morale, and productivity.
Government Contracting Expertise: Extensive experience with federal government contracts and procurement processes, including a strong grasp of the relevant jargon and staffing-related processes.
Financial & Budgeting Experience: Experience in financial oversight and budgeting enables effective management of resources and informed decision-making.
Relationship Management: Excel at managing and expanding relationships with stakeholders, ensuring alignment toward common goals.
Communication Excellence: Exceptional communication skills enable engagement and influence at all levels, fostering a culture of transparency and collaboration.
Analytical & Problem-Solving: Proactive and analytical, always looking for ways to identify and solve business challenges.
Adaptability: Thrive in a fast-paced environment and ready to take on new challenges that come with mission-driven work.
Positive Work Ethic: Can-do attitude and commitment to excellence inspire those around you and contribute to a collaborative, mission-driven workplace.

Education & Experience:

Bachelor's degree in business, HR, finance, or a related field; advanced degree preferred.
10+ years of senior leadership experience in a related field, with a strong focus on federal government contracting.
5+ years of proven experience working with federal government contractors, with a track record of successful contract management.
Certifications: SPHR, SHRM-SCP, and/or PMP certification is a plus.
Experience in technology or high-growth entrepreneurial companies is highly desirable.
US Citizenship: Must be a U.S. citizen.
Security Clearance: Must either possess an active security clearance (Secret or above) or be eligible to obtain one.

At LaunchTech, you’ll find a supportive and collaborative environment where your skills and experience are valued. If you’re qualified and ready to grow with us and make a difference, we encourage you to apply.

LaunchTech is an Equal Opportunity Employer. Discrimination and harassment of any kind of employees and applicants is prohibited. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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