The position is a hybrid role based in our Irvine, California Corporate Headquarters with the opportunity to work a few days remote per week.

Your role:

Ingram Micro is looking for a talented and highly motivated Sr. Manager, Software Engineering who oversees and supervises engineering teams which would typically consist of both experienced professionals and supervisors/managers. He/she is responsible for the delivery of global deployment of one or more products in Ingram Micro’s digital transformation portfolio. The primary responsibility of this position is to understand the vision for each product their team works on and deliver business value by getting quality products out the door. He/she is responsible for the quality of the work the software team delivers as well as for the proper software lifecycle management within the scrum methodology. Need to be particularly good at building relationships with business leaders, product managers, and scrum masters to reach a level of communication and alignment that will help the team deliver 2-week sprints without any major obstacles.

He/she needs to ensure that new initiatives will adhere to defined architectural requirements and methodologies while planning and guiding the evolution of Ingram Micro’s Digital ecosystem to support new requirements in a changing business environment. He/she will continuously innovate and evolve the usability and efficiency of the tools, make sure the services provided align with business and technology trends, and actively seek out new technologies and new approaches.

Other responsibilities include hiring, salary decisions, performance reviews, discipline, promotion, and training of direct reports. He/she has also to ensure that every member of the team is working to at least a reasonable level and ideally beyond that. Work with them to help resolve any issues that are preventing them from reaching this level and make sure they are complying with all scrum ceremonies and software development best practices as defined by our multiple CoE's. Track the team's velocity and constantly work to see it improve to reach the industry level.

Enable a culture of creativity, collaboration, speed, innovation, and excellence while continuously elevating the quality and caliber of our engineering organization.
Participate in strategic planning meetings with product management, architecture, and design.
Knowledge of EDI standards (e.g., ANSI X12, EDIFACT) and protocols (e.g., AS2, FTP, SFTP).
Build cross-department relationships centered on executing company strategy.
Exemplify Ingram Micro Competencies.
Communicate effectively with team members, internal, and external customers.
Guide a team of eCommerce leaders and professionals that can effectively help develop and execute creative eCommerce solutions.
Contribute to technical engineering designs, resource management, and solution implementations.
Provide thought leadership and participate in process optimization initiatives such as implementing eCommerce software and other industry best practices.

Identify new areas of eCommerce opportunities and encourage teams to adopt these ideas.
Inculcate the culture of servant leadership among leaders and empower them to excel in their areas of ownership.
Work across teams and across geographic boundaries to ensure seamless integration of the enterprise solution.
Constantly improve the processes and practices around development and delivery.
Partner with HR team to recruit, hire, train, and supervise Engineering team members.
Identify the training needs for the teams and partner with leadership and HR teams to conduct these training using suitable platforms.
Responsible for hiring, salary decisions, performance reviews, and career path mentorship of eCommerce leaders and professionals.
Evangelize a DevOps mindset where your teams are accountable for product from inception to sunset.
Demonstrated ability to quickly grasp new technology, and complex workflows.
Ability to interact with Engineers and Designers on technical topics to identify best possible decisions.

What you bring to the role:

BS, MS, MBA, or Ph.D. in Computer Science or related technical discipline, equivalent work experience will be considered.
12+ years working in software engineering in building modular or headless applications at scale with the highest quality, security, and availability.
7+ years leadership experience in engineering, or similar technical leadership experience.
Experience with architectural design recommendation and guidance.
Demonstrated experience leading the design, development, delivery, and maintenance of large scale and high-performance platforms.
Software development experience building enterprise SaaS cloud-based solutions.
Experience in an Agile/Scrum environment.
Knowledge of release management and deployment workflow processes, from development release through production deployment.
Exceptional interpersonal skills with a proven ability to build productive cross-departmental relationships and motivate team members.

A positive, can-do attitude and value collaboration are a must.
Experience with object-oriented code, C#, .NET, EDI, SQL Server, Front End Web, Web Services, SQL/No SQL Databases, event-driven microservices, Microfrontends, SPAs.
Technical expertise that enables meaningful conversations with product architects & engineers.
Passion for learning, sharing knowledge, mentoring, and working in a team setting with engineers of varying levels of experience.
Strong knowledge and practical experience with business strategy, business modeling, technology strategy, and roadmap planning and scenario analysis.
Experience architecting, implementing, and operating large-scale, highly available applications at scale in a cloud environment (GCP, Azure, AWS) using cloud-native technologies and tooling.
Developing and implementing technical efforts to design, build, and deploy cloud applications, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics.
Participating in all aspects of the software development life cycle for cloud solutions, including planning, requirements, development, testing, and quality assurance.
Experience with data systems and data processing, including query processing, cloud-based data systems and analytics, and structured, semi-structured, and unstructured data.
Experience in several of the following areas: serverless environments, database architecture, ETL, business intelligence, big data, machine learning, advanced analytics, CI/CD pipelines, infrastructure as code.
Strong people management skills to mentor and guide individual team members in their career goals.

Specialized Knowledge & Skills:

Accuracy and attention to detail.
Strong analytical and presentation skills.
Knowledge of ERP systems and their integration with EDI.
Outstanding communication skills, both written, and verbal.
Professional demeanor.
Customer-centric, Speed, Innovation, trusted partnerships, highly collaborative, think global, decision making, results-oriented.
Works effectively in a team setting.
Works efficiently across distributed teams.

Aptitude for learning new technologies and concepts.
Excellent time management skills and ability to prioritize.
Manage several activities in parallel.
Strong verbal and written communication skills.
Strong organizational skills.
Able to translate customer and business needs to technical solutions.
The natural ability to be a champion for change.
Team building, Cross-Functional Collaboration, Accountability, Ownership and Defining Success Criteria for Agile/Scrum teams.
Technical knowledge of APIs, 3rd Party Systems, Legacy Systems (SAP), and integration with modern-day SaaS solutions.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

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Ingram Micro, Inc.

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