Hy-Vee Food Stores - Registered Pharmacist-Hourly - Omaha, Nebraska

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Department: Pharmacy

FSLA: Non-Exempt

General Function: Provides prompt, efficient, and friendly customer service. Fills and/or verifies prescriptions and counsels patients in accordance with all state and federal statutes and regulations. Assists with the pharmacy’s inventory, including controlled substances, on an annual basis or as recommended.

Core Competencies:

Partnerships
Growth mindset
Results oriented
Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Pharmacy Department Manager, Pharmacy Supervisor

Positions that Report to you: Pharmacy Technician, Pharmacy Clerk, Delivery Person, and Pharmacy students

Primary Duties and Responsibilities:

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Smiles and greets customers in a friendly manner.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by:
1. Escorting them to the products they’re looking for.
2. Securing products that are out of reach.
3. Loading or unloading heavy items.
4. Making note of and passing along customer suggestions or requests.
5. Performing other tasks to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Assists with controlled substance inventory on an annual basis or as recommended.
Assists with inventory control, maintaining inventory levels by ordering and stocking merchandise.
Assists with coaching, counseling, and training employees; participates in additional education and training.
Fills and/or verifies prescriptions and counsels patients according to OBRA ’90 regulations.
Assists with reconciliation and balancing of 3rd party accounts.
Visits schools, doctors’ offices, senior centers, etc. to market services.
Builds growth and sales through counseling and wellness programs.
Follows security and regulatory procedures including Quality Assurance Programs.
Assumes responsibility for the department in the absence of the pharmacy manager.
Ensures customers are given prompt and courteous service.
Maintains a professional appearance.
Communicates continually with pharmacy manager about any procedural changes.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Partners with other departments or staff to promote wellness and the pharmacy.
Assists in other areas of the store as needed.
Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities, and Worker Characteristics:

Ability to solve problems using logical or scientific thinking.
Ability to perform arithmetic calculations.
Ability to compose original correspondence and evaluate technical data.

Education and Experience:

College degree and licensure in pharmacy.
Must have continuing education to maintain license.
Six months to a year of similar or related work experience.
Medication Therapy Management (MTM) preferred.
Ability to administer immunizations.

Physical Requirements:

Must be able to exert up to 50 pounds of force occasionally, and perform various physical activities.

Working Conditions:

This position frequently involves a fast work pace in a retail store setting with occasional exposure to hazardous chemicals.

Equipment Used to Perform Job:

PC with pharmacy software and printer, cash register, pharmacy balance, scanner, calculator, telephone, fax, and copier.

Confidentiality:

Maintains the confidentiality of customer’s private medical information according to the HIPAA act.

#J-18808-Ljbffr

Hy-Vee Food Stores

New Jobs

Registered Pharmacist-Hourly