We are North Idaho’s premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community.

Top reasons to join our team:

Our employees are mission-minded
We are passionate about providing excellent patient care
Community-focused
Committed to a fun and supportive team environment
We offer high-quality competitive employee benefits

The NP Residency Program Clinical Director is responsible for overseeing the administration, curriculum, and day-to-day operations of the Nurse Practitioner (NP) Residency Program. This role involves strategic planning, program development, faculty supervision, and ensuring the highest standards of clinical education and training for NP residents. The Program Director will work collaboratively with the residency operations manager to support the professional growth and development of NP residents.

Minimum Qualifications:

Certified as a Family Nurse Practitioner (FNP) or Advanced Registered Nurse Practitioner (ARNP) in the State of Idaho and State of Idaho RN Licensure or ability to receive licensure required.
Active Idaho license, Controlled Substance License, and DEA License.
BLS certification or must obtain within 90 days of hire.
Minimum 3 years’ experience as an independent primary care provider in an FQHC setting preferred.
Previous experience in a leadership or educational role within a healthcare setting.
Experience with curriculum development and program management preferred.

Program Leadership:

Lead and manage the NP Residency Program, ensuring alignment with organizational goals and standards.
Develop and implement strategic plans for the residency program.
Ensure compliance with accreditation standards and regulatory requirements.

Curriculum Development and Management:

Design, develop, and continuously improve the curriculum to meet the educational needs of NP residents.
Integrate evidence-based practices and current guidelines into the curriculum.
Coordinate the implementation of educational activities, ensuring a cohesive and comprehensive learning experience.

Faculty Recruitment and Development:

Recruit, hire, and mentor preceptors.
Provide ongoing professional development opportunities for preceptors.
Evaluate performance and provide constructive feedback.

Resident Recruitment and Support:

Oversee the recruitment, selection, and onboarding of NP residents.
Assist residents in achieving learning objectives in all desired areas of care and with a deep understanding of Heritage Health’s mission and culture.
Monitor and evaluate resident performance, providing feedback and remediation as necessary.

Collaboration and Communication:

Foster a collaborative learning environment among residents and clinical staff.
Assist in setting up clinical rotations, both within Heritage Health and with outside agencies.
Collaborate with operations and clinic directors to minimize disruptions to existing services and ensure that the residents are part of Heritage Health and clinic culture.

Quality Improvement and Evaluation:

Implement quality improvement initiatives within the residency program.
Conduct regular program evaluations and use feedback to make necessary improvements.
Monitor outcomes and success metrics for the residency program.

Administrative Duties:

Develop and manage program policies and procedures.
Maintain accurate records and documentation related to the residency program.
Ensure compliance with organizational policies and procedures.
Responsible for ensuring the program meets accreditation guidelines per the National Nurse Practitioner Residency & Fellowship Training Consortium.
Regular and predictable attendance is an essential function of this position.
Perform miscellaneous job-related duties as assigned.

Your Essential Leadership Duties:

Accountable for collaborating with Human Resources on hiring, facilitating staff development and training, as well as managing motivation, disciplinary actions, and staff terminations.
Accountable for fostering an environment and culture that focuses on fulfilling the organization’s mission, vision, and values through collaboration.
Lead and mentor direct reports so that they have the tools and resources needed to partner efficiently with each other, employees, and community partners.
Practice effective communication with active listening, adaptability, empathy, and transparency.
Lead by an example of self-awareness by proactively seeking feedback and modifying behavior accordingly.
Ensure every member of the team works to their fullest potential by driving engagement, accountability, setting goals, and providing direction.
Foster a trust-based work environment as a leader by modeling dignity, respect, fairness, and confidentiality.

Your Success Factors:

Experience working in an Electronic Health Record (EHR).
Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
Knowledge of clinical operations and procedures.
Ability to maintain quality, safety, and/or infection control standards.
Commitment to supporting a safe, respectful, equitable, and inclusive environment required.
Strong interpersonal and communication skills and ability to work effectively with a wide range of constituencies in a diverse community.
Previous teaching experience and/or strong interest in teaching required.
Intermediate computer skills required.

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Heritage Health - Idaho

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