~ Heart’n Soul Hospice is the first
Black-owned/Black-governed hospice
agency in the history of Washington State ~

Hospice Executive Director

What You Must Have:

Current State Registered Nurse License
Bachelor’s degree or equivalent experience and knowledge in hospice or healthcare operations and sales management
At least 2 years of progressive experience managing operations in healthcare, hospice preferred
Demonstrated ability to supervise and direct management personnel
Understanding of business processes and systems that support the healthcare industry
Experience in changing organizational processes to implement standard methods and practices
Must have an outstanding interpersonal, communication and presentation skills along with a strong executive presence
Possess good organization, people and problem solving skills and the ability to multi-task many projects and strategies simultaneously
Knowledge of business management and a working knowledge of the Medicare Hospice Benefit preferred
Experience with EMR/Customer Relationship software is a plus

What You Will Do:

Organize and direct Agency's ongoing functions, including operational and organizational planning, budgeting and monitoring progress toward operational and strategic goals
Ensure interdisciplinary care is provided while ethical business and clinical practice are maintained
Direct staff in performance of duties including admission, discharge, transfer, revocation and provision of services to patients
Ensure documentation of services provided is accurate and timely
Employ qualified personnel and ensure adequate staff education and evaluation, including orientation, in-service, continuing education, competency testing and performance improvement. Ensure maintenance of personnel records
Ensure appropriate staff supervision during all service hours and insure support services are available to staff
Ensure accuracy of public information, materials, and activities
Maintain knowledge of service systems in the community served by the agency and ensuring services provided are approved by the hospice
Ensure Agency operates in compliance with federal and state law
Takes action on reports from regulatory or inspection agencies
Responsible for supervision and evaluation of family satisfaction surveys
Manage conflict and complaint resolution
Implement and monitor effective budgeting and accounting system that promotes the health and safety of the agency's patients and monitors business operations to ensure financial stability
Ensure adequate space, equipment and supplies are available
Ensure completion, maintenance of required reports to the governing body and maintain an ongoing liaison with the governing body
Participate in quality improvement activities including appropriate policies are developed and implemented to accomplish identified outcomes
Evaluate services and staff against measured outcomes
Ensure actionable objectives are derived from the evaluation of these services and personnel
Evaluate program, services and personnel
Direct preparation of annual report of operations and annual agency evaluation
Participate in all mandatory staff in-services and meetings
Timely submission of all documentation
Conduct all business activities in a professional and ethical manner
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures

Full Time Employee Benefits

Competitive Pay
Medical, Dental & Vision insurance
Paid Time Off
Paid holidays
401k with up to 4% employer matching
Tuition reimbursement
Company car for qualifying individuals
Mileage reimbursement

Our Story/Mission
Heart’n Soul Hospice is the first Black-owned/Black-governed hospice agency in the history of Washington State. We are a local hospice agency based out of Renton, WA and we have established roots in the community. Our mission is to provide culturally relevant and compassionate end of life care, grief support, and education to our patients, their families, and our community. Our purpose is to ensure that appropriate end of life healthcare is available to ALL members of King County, particularly those traditionally underserved and underrepresented in our county.

It is this Agency’s policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
indeed123

This is a management position
This is a full time position

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Heartnsoulhospice

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