Get a Rewarding Career & Join a Culture of Competition & Collaboration

Work for a Best Places to Work in Idaho Top Ten Winner 5 Years in a Row!

For 2019, 2020, 2021, 2022, and 2023, we have been recognized as a Best Places to Work in Idaho by our own employees. Each year, we've moved up in rank, reaching the top 5 in 2021! Additionally, we are proud to be Idaho's Best Plumber of 2020 and 2021!

Position: General Manager

About Us:
Express Plumbing Heating & Air is a leading provider of residential plumbing, drain cleaning, heating, and cooling services in the Boise area. We are committed to delivering top-notch services to our community and are seeking a highly skilled General Manager to oversee and drive our company's operations, ensuring the highest levels of customer satisfaction, efficiency, and profitability.

Position Overview:
The General Manager will be responsible for overseeing all aspects of the company’s operations, ensuring adherence to operational manuals, policies, and SOPs (Standard Operating Procedures), and supporting top-level management across various departments. This role requires a hands-on leader with a strategic mindset who can balance day-to-day management with long-term planning.

Key Responsibilities:

Operational Oversight: Ensure that all procedures and policies outlined in the operational manuals are implemented and maintained across all departments.
Leadership and Support: Provide ongoing support and backup to managers, including the Warehouse Manager, Fleet Manager, Sales Manager, Service Manager, and others.
Financial Management: Collaborate with the Financial Manager (Owner) to review financial reports and maintain a Known Financial Position (KFP).
Warehouse and Inventory Management: Conduct weekly inspections of the warehouse, ensure proper inventory management, and oversee the replenishment process.
Fleet Management: Work with the Fleet Manager to ensure that all vehicles are properly maintained, safe, and ready for service.
Sales and Service Management: Collaborate with the Sales Manager and Service Manager to ensure that sales and service operations meet or exceed company goals.
Meeting and Reporting: Ensure that all meetings are conducted effectively and facilitate productive dialogue between management, employees, and ownership.

Qualifications:

Proven experience as a General Manager or in a similar executive role within a residential service company, preferably in plumbing, HVAC, or related industries.
Strong understanding of financial management, including budgeting, forecasting, and reporting.
Excellent leadership skills, with the ability to manage and inspire teams across various departments.
Strategic thinker with a proven ability to drive growth and improve operational efficiency.
Exceptional communication and interpersonal skills, with the ability to engage effectively with all levels of the organization.
Experience with inventory and fleet management, sales and service operations, and warehouse oversight.
Familiarity with relevant software tools, including ServiceTitan.

Benefits:

Competitive salary.
Comprehensive benefits package, including health, dental, and vision insurance.
Retirement plan with company matching.
Paid time off and holidays.
Opportunities for professional development.

How to Apply:
If you are a results-oriented leader with a passion for the residential services industry and a proven track record of operational excellence, we want to hear from you! Please submit your resume and a cover letter detailing your experience and why you are the ideal candidate for this role.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Shift:

8 hour shift

Work Location: In person

#J-18808-Ljbffr

Express Plumbing Heating & Air

New Jobs

General Manager