The Site Director is responsible for facilitating the setup, growth, and sustainability of clinical research site locations throughout Midland and Odessa, Texas. Key areas of responsibility are leadership and team management, collaboration and stakeholder engagement, operational and administrative oversite, strategic planning and performance metrics, and project and program management. This senior level leadership position collaborates with ERA onsite and site-based clinical staff, members of the ERA leadership team, medical providers and administrators, and sponsors to assure successful site setup, operations, and study startup.

Description

ESSENTIAL DUTIES

Responsible for the overall operational management of the outpatient clinic and area clinical research sites including but not limited to, administrative clinical staff oversight, budget management, and project and program management of startup site locations.
Lead staff through ERA initiatives and process changes; champions change and facilitates rollout strategies within the area sites for ERA initiatives and process changes.
Serve as an escalation point for operations in the Midland office.
Coach, guide and review staff and their performance.
Foster cross-functional collaboration to work seamlessly and provide tangible support to revenue generating activities.
Partner with leadership and key ERA stakeholders to implement plans for clinical sites.
Assist in long-term planning project/program coordination including anticipation of staff and space needs and changes in procedures, equipment, and technology.
Understand a clinical trial agreement budget and how it applies to operations to maximize revenue opportunities.
Engage key external stakeholders to support the strategic growth/direction of clinical research.
Develop, analyze, and reports on operational goals, key performance indicators and targets.
Serve as primary Sponsor contact for site operational project-specific issues.
Manage and provide accountability for day-to-day operations of the clinical research sites, as defined by ERA goals, the contract, and according to GCP and all other applicable laws, rules, and regulations.

WORK ENVIRONMENT

Clinical office environment
May involve some exposure to hazards or physical risks, which require following basic safety precautions.
Occasional night and weekend work schedules may be required.

PHYSICAL DEMANDS

Frequent use of keyboard and mouse
Frequent use of computer monitors and other electronic screens
Frequent standing, walking, bending, and stooping
Occasional ability to lift 10 pounds
Ability to differentiate colors according to study protocols

EDUCATION & EXPERIENCE:

REQUIRED

Bachelor’s degree in health care administration, Business Administration, Nursing, or related field.
Minimum 5 years’ experience in an operational leadership role, including multi-site leadership.
Minimum 2 years’ experience in clinical research or clinical trials.
Demonstrated experience in standing up a clinical research site, including buildout and expansion.
Knowledge of clinical research operations, including Good Clinical Practice guidelines.
Familiarity with the Code of Federal Regulations as they pertain to human subject protection.
Ability to manage and lead in a busy setting with competing demands for time and resources.
Strong planning and execution skills to operationalize and implement strategic imperatives.
Demonstrates a breadth of diverse leadership experiences and capabilities such as: ability to influence and collaborate with peers, create business impact, etc.
Demonstrated experience in budget management methods and techniques.
Works well with team members toward a common purpose and reinforces the efforts and goals of the work group.
Excellent critical thinking, problem solving, conflict resolution skills.
Excellent written, verbal and interpersonal communication skills.
Experience with Microsoft Office.
High attention to detail.
Entrepreneurial spirit with an ability to work independently.

PREFERRED

Master’s degree in field appropriate to the area of assignment
Preferred experience with site start-up in clinical trials.

TRAVEL

At least 20% travel within the geographic region of the assigned work location. At least 5% domestic travel to Redmond, WA.

OTHER DUTIES

In addition to the specific responsibilities outlined above, this role may perform other tasks or projects as assigned by a supervisor or manager. These additional duties will fall within the scope of the role and contribute to the overall success of the team.

EEO STATEMENT

ERA Health Research (ERA) provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information, or other protected status. Applicants and employees with disabilities may be entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview and/or employment process which will ensure an equal employment opportunity without imposing undue hardship on ERA. Please inform our team if you are requesting accommodation to complete any forms or otherwise participate in the application process or perform the essential functions of this role.

Salary

$135,000 - $150,000 per year

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Eastside Research Associates

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Site Director