ColonialWebb is seeking a detail-oriented individual to support billing operations for our Service Teams in Glen Burnie, Maryland and Chantilly, Virginia. The Billing Specialist is responsible for processing and managing service work orders for work performed by our service technicians. We are looking for a teammate that can grow quickly and accept additional administrative responsibilities. This person can be located in Glen Burnie, MD or Chantilly, VA.

Who we are:

At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks of joining ColonialWebb:

Career development and progression
401(k) plan with company match
PTO and paid holidays
Excellent medical, dental, life, vision and disability benefits
Employee Assistance Program
Employee referral incentives

What you will do:

Audit service work orders; discuss issues with technicians and service coordinators; make corrections as needed
Run reports and take ownership to check them for accuracy and address possible problems
Ensure that Purchase Orders are accurate, and resolve discrepancies as necessary
Communicate with external customers and maintain positive customer relationships
Collaborate with managers, technicians, and other team members to process invoices and billing in a timely manner
Maintain data entry logs, files, and other documentation
Provide backup support to team members (i.e., switchboard relief, time entry, issuing Purchase Orders, customer set ups, scanning/indexing)

What we are looking for:

High school diploma or equivalent
Technological proficiency with Microsoft Excel and Outlook; willingness and ability to learn other software used on a daily basis
Proficiency with the English language to include ability to edit grammar and errors in documents
Ability to deal diplomatically and communicate effectively with internal and external customers
Ability to work from dual monitor screens for long periods of time
Ability to work without direct supervision

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ColonialWebb Contractors Company

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Billing Specialist