Wage Range: $140,000/year - $165,000/year + sales commission incentive plan

What's in it for you?

A competitive compensation and benefits program
Stock options
Generous 17 days of paid-time-off (PTO)
Eleven (11) paid holidays per year
Excellent 401k saving plan, employer provides up to 4% match and employer contribution match is 100% immediately vested

Job Summary

The Sales Director of California Market is responsible for direct management and supervision of broker team, employee sales, and internal Tele-Sales units. This position will play an active role representing Clever Care in the broker community. Develop relationships, manage and mentor broker teams and focus on sales performance, reporting, and growth development. Broker teams will be the main focus for success as 85% of our sales is driven by the broker channel.

The Sales Director will manage the internal Sales Team in sales activity planning and result tracking, sales meeting planning, and member retention. In addition, this role will oversee the internal Tele-Sales team and manage sales conversion and sales goal delivery.

Functions & Job Responsibilities

Performance reporting and identifying strategic broker partners to inspire the broker team to build consistent sales goals.
Manage internal sales team, both employee sales team and tele-sales team.
Create and support strong collaboration with Medicare sales management and development.
Motivate and lead the team for personal growth and organizational performance.
Develop and oversee broker training programs.
Manage effective lead management and lead conversion.
Lead and mentor consistent retention efforts with all sales channels.
Communicate effectively to team members, clearly delivering individual and department goals.
Identify and respond to market trends impacting your area and remain flexible and ready to meet unexpected challenges.
Work with compliance to ensure that policies are in place to ensure our sales channels are complying with CMS sales/marketing guidelines.
Foster accountability within the sales organization.
Other duties as assigned.

Leadership Expectations

By way of leadership approach, mobilize others to create extraordinary results, and unite people to turn challenges into successes by championing the following:

1. Model the Way:

Clarify values by finding your voice and affirming shared values.
Set the example by aligning actions with shared values.

2. Inspire a Shared Vision

Envision the future by imagining and sharing exciting possibilities.
Enlist others in a common vision by appealing to shared ambitions.

3. Challenge the Process

Search for opportunities by seizing the initiative and looking outward for innovative ways to improve.
Experiment and take risks by consistently generating small wins and learning from experience.

4. Enable Others to Act

Foster collaboration by building trust and facilitating relationships.
Strengthen others by increasing self-determination and developing competence.

5. Encourage the Heart

Recognize contributions by showing appreciation for individual excellence.
Celebrate the values and victories by creating a spirit of community.

Qualifications

Education and Experience:

Bachelor's degree in business or healthcare required or equivalent experience.
Five (5) to seven (7) years experience in Medicare Sales.
Five (5) years experience in mentoring and leading teams.
Three (3) years experience in Broker/Agency sales engagement and development. Extensive experience working with Asian broker partners and beyond is highly preferred.
Deep knowledge on Medicare compliance, broker relationship building with a strong background in working with Asian agencies and agents a plus.
Proven success and extensive experience in Medicare sales management, sales development.
Experience in developing and overseeing broker training programs.

Skills:

Strong executive presence and presentation skills.
Strong focus on people to develop a team and operate in a highly collaborative environment.
Exceptional coaching, mentoring, and people development skills.
Strong organizational skills and ability to multi-task.
Strong analytical and problem-solving skills.
Problem solver with efficiency for strong execution.
Excellent verbal and written communications skills.
Expert ability to think strategically and execute tactically, with strong attention to detail.
Active listening skills.
Supportive and engaging interpersonal skills.
Ability to work both independently and as part of a team.
Excellent interpersonal and conflict resolution skills.
Proficiency with Microsoft applications, especially Microsoft Office.

Physical & Working Environment

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required.
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking).
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate's state residency.

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CLEVER CARE OF GOLDEN STATE INC

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Sales Director - California Market