The CHS School Operations Manager is responsible for managing operations and interactions at CHS Centers. The individual will oversee administrative functions, lead and maintain team accountability, ensure compliance and quality, and develop and ensure policies and procedures for CHS Centers. The School Operations Manager will be an effective leader and administrator with strong experience leading operational activities relating to program support services, including but not limited to transportation, campus safety and security, facility maintenance, and food services. The individual will have strong skills in planning and organization, effective verbal and written communication, conflict management, and experience ensuring operational facility compliance with OCDEL, NAEYC, and other high-quality standards. The School Operations Manager will report to the CHS Center Director, with whom the individual will work closely to strategize on risks and issues. The starting salary for this position will be $51,943 to $69,344 annual, based on expertise.

Responsibilities:

Managing CHS Center data, outcomes, and trends on operational and administrative areas including staff retention, financial forecasts, and logistics
Overseeing inventory and the requisition process, including EPro; maintaining inventory data related to outside suppliers
Administering the contract for custodial/building services and coordination of internal staffing and external schedules for the Center
In collaboration with Central Office, developing and maintaining CHS policies and procedures, identifying potential risks and addressing them accordingly
Managing and maintaining center technology systems, in collaboration with Central Office IT department
Collaborating with the Center Director to set and implement operational strategies
Updating and training center staff on emergency response plans
Acting as main point of contact/Primary Incident Commander for the Emergency Response Plan; overseeing required monthly and yearly emergency drills
Making regular visits to classrooms to ensure alignment and maintenance of expectations, accountability, and best practices within administration, facilities, and operations
Implementing health precautions and safety processes and standards for the center (including cleaning and food preparation) to protect children and staff, and ensuring compliance with external reviews for food and physical safety (i.e. PA Department of Agriculture, etc.)
Overseeing production and proper handling of allergen friendly meals
Coordinating with external organizations to maintain operational, risk, and safety trainings
Coordinating with parents concerning transportation needs, services, times, and policies, and answering any related questions
Co-preparing the annual CHS budget in collaboration with the Center Director
Ensuring compliance of requirements and standards of OCDEL, Keystone STARS, NAEYC, OSHA and ServSafe in collaboration with other CHS Center staff
Supporting policies and procedures of CHS and acting as role model for those policies Training and implementing policies and procedures for CHS visitors
Primary on-site contact for facilities and responsible for submitting work orders
Coordinating fleet maintenance, compliance and inspections
Participating in the Manager on Duty rotation for the Center
Other duties as assigned

Qualifications

Bachelor's Degree required- Education, Business Administration, Management, Finance, Accounting, or Hospitality Management, or Nutrition related field.
Master's Degree MS, MBA, MEd preferred
5 or more years of experience leading in related field (Operations/HR/Finance/Administrative, preferred)
2+ years of experience working in the early childhood space, and closely with OCDEL, Keystone STARS, and NAEYC quality standards (preferred)
Demonstrated understanding of and ability to effectively work with low-income families preferred
Ability to forge strong business relationships with external vendors at the community at large
Exceptional interpersonal skills including the ability to influence, lead, and educate large teams
Comfortability with technology including MS Office suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn
Ability to work in a fast-paced environment with changing priorities
Responsible, enthusiastic, and cares about working in a mission-focused organization
Ability to proactively identify problems and implement solutions
Willingness to be held accountable and receive feedback
Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
U.S. work authorization and successful completion of pre-employment background checks and clearances

CHS New Danville Center

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School Operations Manager