Benefits:

401(k)
Paid time off
Training & development
Opportunity for advancement

Job Summary:

We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with consumers regarding the collection of those funds. The ideal candidate is dependable, reliable with excellent negotiation and interpersonal skills as well as the ability to work with limited supervision.

Responsibilities:

Review accounts to collect and negotiate overdue payments
Research member information and historical data on accounts
Communicate with members regarding overdue accounts
Collect payments and provide full resolution
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management

Qualifications:

High school diploma/GED required; a college degree is preferred
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases
Ability to work well under pressure
Excellent verbal and written communication and negotiation skills

Position Details:

Entry level position
Full time 40 hours/week
Mon-Fri day shift
Hourly pay from $19 - $22
Careers Advancement Opportunities

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BENCHMARK CU SERVICES INC

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Collection Specialist