We’re an innovation and transformation consultancy that believes in the power of ingenuity to build a positive-human future in a technology-driven world. Our diverse teams of experts combine innovative thinking with breakthrough technologies to progress further, faster.

With a global network of FTSE 100 and Fortune 500 clients, we’ll offer you unrivalled opportunities for growth and the freedom to excel. Combining strategies, technologies, and innovation, we turn complexity to opportunity and deliver enduring results, enabling you to build a lasting career.

It is an exciting time to join the team, who are looking to create new growth opportunities. Isn’t it time you joined us?

As part of our continued growth, we are expanding the Human Factors Engineering team in our Boston studio. The broader Human Factors Engineering group is based in both Boston, MA and Dublin, Ireland, and is located within PA’s Design, Engineering, and Science umbrella, helping support PA’s product development offering, which provides end to end innovation, proof of concept, prototyping, and later stage development/product lifecycle services. Our Human Factors team works alongside a wide range of medical device and pharmaceutical companies; be it global leaders or startups.

We are a human-centered group that partners with our clients to provide expert HF consulting services, whether it’s delivering an entire usability engineering program alongside device development teams, guiding clients on HF regulatory strategy, providing HF advisory support to our in-house teams, or conducting generative, formative, validation, and comparison studies. We often support product development efforts where we collaborate with designers, engineers, and scientists to ensure products meet users’ needs, from concept generation through launch.

You will be joining a highly skilled and friendly team that promotes autonomy, trust, flexibility, and support for your career growth and development, in line with your goals. The majority of the role can be completed from home, but travel to the office, client, or research site will be required for certain projects, such as physical prototype development with the engineering and industrial design team, study conduct, and occasional team events.

Qualifications

What you bring

At least 3-5 years of consulting and/or industry experience (Senior HFE) or 6+ years of experience (Principal HFE)
Bachelor’s, MS, or PhD in Human Factors Engineering, HCI, Behavior Sciences, Experimental Psychology, Cognitive Science, Computer Science, Industrial Design, Systems Engineering, Biomedical Engineering or a related field.
Demonstrated knowledge and application of relevant HF standards and guidance for medical devices, combination products, and health IT (e.g., IEC 62366 and FDA guidance)
Experience applying usability engineering processes to medical device development, including:
- Usability Engineering file development (e.g., use specifications, expert reviews, user interface specifications, known use problem analysis, HFE summary report)
- Understanding of use-related risk activities, such as task analyses and Use-FMEA.
- Formative and summative (HF validation) study planning, moderating, observation, analysis, and reporting.
- Project management and/or project leadership experience.
A desire for a hands-on human factors position involving study conduct and a willingness to travel domestically and internationally when needed [NOTE: travel varies based on project needs; typical travel for this role is approximately 20% of the year.]
The ability to present complex data in a compelling and concise manner verbally and visually.
We welcome individuals with a background in other (non-healthcare) sectors if they demonstrate a strong willingness and ability to learn and adapt to new regulations, standards, and technical domain knowledge.

Nice-to-haves

An understanding of the medical device development process overall, including design controls and verification and validation.
Familiarity with ISO 14971 and risk management processes.

Additional information

Benefits package at PA

Group medical insurance
Health Savings Account with company match
Teladoc and informed Nurse line resources
Long term care plan
Vision plan
401(k) Savings Plan with company profit sharing contribution
Commuter and Parking tax-savings benefit
15 days paid vacation days with the opportunity to buy five additional days
Company and Voluntary income protection benefits
Gym and health incentive reimbursement
Pet and legal insurance Plans
Employee Assistance Plan
Annual performance-based bonus

We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles, and skillsets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting, and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age, or marital status.

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