Summary Washington, DC based association management firm seeks association professional to serve as Associate. Position available immediately. Individual will provide member services, administration, and project management support for AMS clients. This individual will have the opportunity to learn a variety of areas of association management and work closely with the AMS leaders and clients.

About AMS Building genuine, strong client partnerships has always been at the center of AMS's corporate culture. We have found our greatest success in matching our client partners with a team drawn from our pool of talented association professionals to meet the unique needs of each organization we serve. When hiring new members to the team, AMS looks for talented individuals who share our core values of integrity, excellence and collaboration.

Benefits Full benefits including health, dental and short-term disability insurance, flexible spending accounts, voluntary benefits, 401k, generous time off policy, and various mentorship/professional development opportunities. AMS is a location flexible company and employees can use the AMS office as needed, working in-office, remote or hybrid.

Disclaimer Phone calls will not be accepted. Contact from recruitment agencies will also not be accepted.

Responsibilities

Manage and oversee the day-to-day member services activities
Administer and oversee member inquiries, application process, and member onboarding
Manage and support all applicable association Committees and Task Forces
Oversee data quality and integrity of the membership databases and association websites
Serve as project manager for various association initiatives and activities
Develop constituent communications including membership newsletters
Provide project and administrative support as needed

Qualifications

Bachelor's degree
A minimum of three years' experience in member services
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Extremely organized with strong attention to detail
Ability to meet deadlines
Excellent communication skills (both verbal and written)
Excellent customer service and ability to work with members in person, on the phone and electronically
Comfortable in a fast-paced environment and able to manage multiple projects
Proficient in database and communications systems management
Exceptional problem-solving capabilities and resourceful under pressure
Ability to work both in a team environment and operate independently

Travel Travel to occasional in-person team meetings and/or annual meetings is anticipated.

ADA Specifications This is a largely sedentary position that requires the ability to speak, hear, see and lift small objects up to 20 lbs.

Per AMS's Policy, the successful applicant for this position will undergo a thorough background check as a condition of employment. This process will be conducted with the utmost respect for privacy and confidentiality.

PandoLogic. Category:General, Location:Washington, DC-20036

Association Management Strategies, Inc.

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