Apex Order Pickup Solutions is currently looking for a Jr. Product Analyst to join our team. As a Jr. Product Analyst, you will collaborate closely with other analysts, product managers, business stakeholders, and development teams to analyze market trends, gather user insights, and contribute to the evolution of our portfolio of industry-leading IoT products. If you have sharp analytical skills, attention to detail, and a passion for technology, and would like to be pivotal in making sure that our products and services meet the ever-changing needs of our customers, please read on and apply...

Apex Order Pickup Solutions is a new company, but finding smart and efficient ways to do things is in our DNA. Our roots go back to Apex Supply Chain Technologies, whose founder patented the first industrial vending technology more than 25 years ago. We introduced our first click & collect smart lockers in 2015, then rolled out similar technology for food order pickup soon after. As we gained more customers, we decided to create a separate business unit completely focused on their markets and needs. Our solutions provide self-serve order pickup with no waiting, no confusion, and no contact.

What you'll do:

Conduct research on industry trends, competitive landscape, and emerging technologies to provide valuable insights that inform product development strategies.
Collaborate with UX/UI teams to gather and analyze user feedback, behavior data, and usability metrics, translating them into actionable recommendations.
Utilize data-driven approaches to assess product performance, customer engagement, and user satisfaction, contributing to data-informed decision-making.
Requirements Gathering: Assist in eliciting, documenting, and refining product requirements by engaging with cross-functional teams, customers, and stakeholders.
Help create clear and comprehensive documentation for new features, enhancements, and product functionalities, ensuring accurate communication across teams.
Monitor and evaluate competitor products, identifying strengths, weaknesses, and opportunities for differentiation.
Collaborate with QA teams to define test cases, validate product functionality, and ensure a high standard of quality for product releases.
Work closely with product managers, designers, engineers, and other stakeholders to facilitate efficient and effective product development cycles.
Take initiative and be a self-starter in this startup environment, managing time and resources wisely.

What you'll bring:

Bachelor’s degree in computer science, engineering, business, or a related field preferred but not required.
Strong analytical and problem-solving skills with keen attention to detail.
Excellent communication skills, both written and verbal.
Proficiency in data analysis tools and techniques.
Proficiency in API and pub/sub tools and techniques.
A proficient understanding of how software platforms, applications, and services work functionally and technically.
Previous experience in IoT is a plus.

Have the ability:

Travel up to 25% of the time with primary responsibilities being: industry trade shows, partner and tech trade shows, customer observation in a variety of environments, and customer installations or onsite troubleshooting in support of our Ops teams.

Benefits and Compensation:

We offer a very competitive base salary and a full benefits package including health insurance, life, dental, and a 401(k) plan with a company match.
Opportunity to work in a startup environment with a dynamic and innovative IoT company.
Exposure to cutting-edge technologies and industry trends.
Professional growth and development opportunities.

Work location: This position is based out of our Mason, Ohio headquarters. We work together in the office Tuesday through Thursday and enjoy flexibility to work remotely Monday and Friday as schedules permit. #LI-HYBRID

Apex Order Pickup Solutions is an Equal Opportunity Employer.

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Apex Order Pickup

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Jr. Product Analyst