What Makes a McKibbon Chief Engineering Manager?

As a leading member of the property management team, the Chief Engineering Manager is accountable for proper hotel operations. The Chief Engineering Manager guides the workings of the hotel, including (but not limited to) plumbing, electrical, HVAC, pool and general facilities maintenance. You will report to the General Manager, and you are responsible for maintaining the highest level of quality work to ensure minimal disruption to guests.

A Day in the Life:

Responsible for monitoring and maintaining the operations and functions of both the interior and exterior areas of the property.
Communicate operational activities, priorities and problems with management engineers and supervisors.
Perform any necessary construction trades, like plumbing, electrical, carpentry, basic heating and air conditioning, pool maintenance, painting, caulking, etc.
Occasionally train others in the aforementioned trades.
Follow the guidelines established by McKibbon Hospitality to protect company assets and ensure the safety of associates and guests.
Play a key role in communicating and interacting positively with associates and guests.

Requirements:

3 years’ minimum experience in a lead maintenance position.
Experience working at a hotel establishment (highly desired).
The ability to work independently.
Knowledge and ability to negotiate with service companies or contractors to obtain the best price for services.
The ability to estimate time (labor) required to complete maintenance work.
Knowledge of common causes of equipment malfunction.
Knowledge of preventative maintenance methods and techniques for preserving equipment.
Certified Pool Operator.
The ability to identify appropriate tools, parts, and equipment for use in performing maintenance jobs.
The ability to perform basic heating and air-conditioner repair and replacement.
The ability to perform basic painting and caulking skills.
Basic tool knowledge and the ability to use standard hand tools such as wrenches, pliers, screwdrivers, hammers, etc.

Ideal Skills & Qualities:

The ability to communicate in an efficient and friendly manner.
Problem-solving skills.
The knowledge and expertise to determine the best action in response to a customer complaint, comment or inquiry.
The knowledge and expertise to determine the best time to schedule maintenance jobs to avoid disrupting the hotel’s operations.
Skills in the use of fire equipment (fire hoses and hand-held extinguishers).
Skills in conducting fire drills and Life Safety Programs.
Monitoring the performance of a service/contractor to ensure that contracted service is performed satisfactorily.
Evaluating and selecting job applicants based on information obtained through personnel questionnaires, resumes, and interviews.
Observing employees’ work performance for comparison with performance standards.
Conducting on-the-job training.
Creating a positive and fruitful learning environment that encourages employees to further develop their job skills.

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Hotel Chief Engineering Manager